Cookies & Privacy

Data Privacy Statement

Personal data

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the ‘GDPR’).

Who we are

Our website address is: https://www.mecfsselfhelpguru.com. Julie Holliday (The ME/CFS Self-Help Guru) is the data controller. That means she decides how your personal data is processed and for what purposes.

What personal data we collect and why we collect it:

Comments

If you leave a comment on the site, I ask for your name, email (which is not displayed on the site) and website (if you’ve got one) This information is used so other visitors will know who left the comment. The website also collects the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact form

The information collected via the form (name, email and message) simply allows me to reply to you and answer any questions.

Arrange and appointment form

The information collected via the form (name, email and skype or google+ contact details) simply allow me to contact you about the appointment and connect with you at the time of the appointment. It uses the online scheduling tool ‘You can book me’. You can find more about the You can book me privacy policy here: https://youcanbook.me/privacy/

Email subscription sign up form

The information collected on the email subscription sign-up form: email address, first name* and last name* (* optional) is used to send you emails about my news, events, products and services, as well as my special sign up offer. As a member of my email list you can elect to be offered priority discounts on my products and services. I do not share this information for any purpose (unless legally obliged to do so). I use MailChimp to store this information and send you emails. You can unsubscribe from these emails at any time. You can find out more about the MailChimp privacy policy here: https://mailchimp.com/legal/privacy/

Sharing Tools

If you use one of the ‘Share’ buttons, an anonymous cookie may be set by addthis.com to help you to easily bookmark/share selected pages through a number of popular social networks. They also help us know what pages are being bookmarked/shared. You can find out more on the Add This Privacy Policy here: https://www.addthis.com/privacy/privacy-policy

If you ‘Like’ or ‘Tweet’ using these services, third-party websites may set a cookie when you are also logged in to their service (like Facebook or Twitter). We do not control these cookies and you should check the relevant third-party website for more information about these cookies.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Google Analytics

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous.

This data helps us to understand:

Which pages people visit on the site, and which pages lead to people exploring more of the site.

Which internet browsers are being used

What is popular on the site

You can find out more about Google’s cookies on their privacy policy: http://www.google.com/intl/en/policies/privacy/. You can also install the Google Analytics Opt-out tools in your browser: https://tools.google.com/dlpage/gaoptout

By using our website, you agree that we can place these types of cookies on your device.

Who we share your data with

I will not share your contact information with anybody, unless compelled by law.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you use the contact form or the arrange an appointment form your data will be kept for as long as necessary to answer questions and complete any services engaged (see terms and conditions).

What rights you have over your data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

The right to request a copy of the personal data which The ME/CFS Self-Help Guru holds about you;

The right to request that The ME/CFS Self-Help Guru corrects any personal data if it is found to be inaccurate or out of date;

The right to request your personal data is erased where it is no longer necessary for The ME/CFS Self-Help Guru to retain such data;

The right to withdraw your consent to the processing at any time;

The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;

The right to object to the processing of personal data;

The right to lodge a complaint with the Information Commissioners Office (You can contact the Information Commissioners Office on 0303 123 1113, or via email via https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.)

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

My contact information

Contact me (Julie Holliday) by email: info@mecfsselfhelpguru.com

Notification of Changes

If we decide to change our privacy policy, we will post those changes on the this website.

External Links

We are not responsible for the availability or content of external sites that may be linked to, from the site. If you find a broken link or if you have any questions or concerns about a link, please contact us.